Shipping policy

At The Pogona Institute, we utilize a hybrid fulfillment system to ensure you receive the freshest nutritional products and the highest quality professional equipment. Our nutritional supplements, such as our Repashy line, are shipped directly from our headquarters in California and typically process within 1-2 business days. To provide you with the best selection of specialized reptile lighting and enclosures, those items are fulfilled directly through our authorized warehouse partners.

Because of this, your order may arrive in multiple packages on different days. You will receive a unique tracking number for every package in your order to ensure everything arrives safely. Shipping rates are calculated at checkout based on weight, and we proudly offer flat-rate and free shipping options for qualifying orders.